Refund Policy

Thank you for shopping with Rita Tamer. We want you to be completely satisfied with your purchase of our hair extensions and hair products. If you are not entirely happy, please review our refund policy below.

Eligibility for Refunds

Items must be returned within 14 days of receipt.

Items must be unused, in their original packaging, and in the same condition as received.

Proof of purchase (receipt or order confirmation) is required.

Non-Refundable Items
Certain items cannot be returned or refunded:

Used or worn hair extensions

Personalized or custom orders

Gift cards

Health and personal care products once opened

Process for Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed automatically to your original payment method.

Please allow 5–10 business days for the refund to appear on your account.

Late or Missing Refunds
If you haven’t received a refund yet:

Check your bank account again.

Contact your credit card company or bank, as processing time may vary.

If you’ve done all of the above and still haven’t received your refund, please contact us at info@ritatamer.com


Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at info@ritatamer.com


Contact Us
For any questions regarding our Refund Policy, please contact us at info@ritatamer.com